Better Information Practices

Improving Records and Information Management in the Public Service

image of Better Information Practices

This book shares best practice in the design of better record management systems (including developing a Retention Schedule); shows a manual used by ministries and departments as an example and formulates guidelines for using a schedule and indexing.



Records and Information Management Practices and Procedures

All governments, big and small, create and receive records and information. These records relate to the activities of the ministries and departments and include general correspondence, routine accounting papers, personnel material, and records relating to special projects, programmes, conferences, and seminars. All these records require a system of dealing with them and it is in this respect that records management has a vital role to play.


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