OECD Reviews of Health Care Quality

2227-0485 (online)
2227-0477 (print)
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These reviews examine the quality of health care in various countries, highlight best practices, and provide a series of targeted assessments and recommendations for further improvements to quality of care in the subject country.

Caring for Quality in Health

Caring for Quality in Health

Lessons Learnt from 15 Reviews of Health Care Quality You do not have access to this content

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01 Feb 2017
9789264267787 (PDF) ;9789264267770(print)

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Over the past four years, the OECD has conducted a series of in-depth reviews of the policies and institutions that underpin the measurement and improvement of health care quality in 15 different health systems. This synthesis report draws on key lessons from the OECD Health Care Quality Review series. The objective is to summarise the main challenges and good practices to support improvements in health care quality, and to help ensure that the substantial resources devoted to health are being used effectively in supporting people to live healthier lives. The overarching conclusion emerging across the Health Care Quality Review series concerns transparency. Governments should encourage, and where appropriate require, health systems and health care providers to be open about the effectiveness, safety and patient-centredness of care they provide. More measures of patient outcomes are needed (especially those reported by patients themselves), and these should underpin standards, guidelines, incentives and innovations in service delivery. Greater transparency can lead to optimisation of both quality and efficiency – twin objectives which reinforce, rather than subvert, each other. In practical terms, greater transparency and better performance can be supported by changes in where and how care is delivered; changes in the roles of patients and professionals; and employing tools such as data and incentives more effectively. Key actions in these three areas are set out in the twelve lessons presented in this synthesis report.

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Table of Contents

Acronyms and abbreviations
Systemic changes on where and how health care is delivered will optimise both quality and efficiency
Health care systems need to engage patients as active players in improving health care, while modernising the role of health professionals
Health care systems need to better employ transparency and incentives as key quality-improvement tools
Annex A. Policies that influence health care quality across 15 health systems

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