- ISSN :
- 2071-6826 (online)
- DOI :
The OECD Directorate for Science, Technology and Industry (STI) undertakes a wide range of activities to better understand how information and communication technologies (ICTs) contribute to sustainable economic growth and social well-being. The OECD Digital Economy Papers series covers a broad range of ICT-related issues and makes selected studies available to a wider readership. They include policy reports, which are officially declassified by an OECD Committee, and occasional working papers, which are meant to share early knowledge.
Resolving E-commerce Disputes Online
Asking the Right Questions about ADRClick to Access:
- Publication Date
- 04 June 2002
- Bibliographic information
Shopping online opens up a world of opportunity, convenience, choice, competitive prices and information. What will happen if something goes wrong with your purchase? What if you don't get the products you ordered? What can you do?
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