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Export Quality Management

A Guide for Small and Medium-Sized Exporters - Second Edition

This publication seeks to provide small- and medium-sized exporters in developing countries and transition economies with a comprehensive understanding of crucial quality-related issues linked to the quality infrastructure. Structured in a question and answer format, the book answers 95 frequently asked questions by exporters about quality, technical requirements (standards, technical regulations, sanitary and phytosanitary measures), management systems, conformity assessment (testing, inspection, certification), metrology, accreditation, and the WTO Agreements on Technical Barriers to Trade and the Application of Sanitary and Phytosanitary Measures.

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Author(s):
ITC

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For the purposes of this book, the definitions of ‘test’ and testing’ given in ‘ISO/IEC 17000:2004 Conformity assessment - Vocabulary and general principles’, published jointly by ISO and IEC, are regarded as definitive. Testing is defined as a ‘technical operation that consists of determination of one or more characteristics of an object of conformity according to a procedure’. Typical tests involve measurement of dimensions and determination of chemical composition, microbiological purity and strength or other physical characteristics of materials or structures such as freedom from defects.

Also available in French, Spanish