Promise and Problems of E-Democracy

Promise and Problems of E-Democracy

Challenges of Online Citizen Engagement You do not have access to this content

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19 Jan 2004
9789264019492 (PDF) ;9789264019485(print)

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This book highlights policy lessons in using ICTs to provide information, opportunities for consultation and public participation in policy-making. It includes numerous examples of current practice from 12 OECD member countries (Australia, Canada, Czech Republic, Finland, Germany, Italy, Mexico, Netherlands, New Zealand, Slovak Republic, Sweden, UK) as well as the European Commission. It does not deal with online service delivery nor with ICT applications to elections (e.g. e-voting) although some of the issues discussed here, such as providing information online, may be relevant for both. Finally, the book suggests 10 guiding principles for successful online consultation and identifies five key challenges for online citizen engagement in policy-making.

Also available in French, Croatian
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  • Executive Summary

    Today, all OECD member countries recognise new information and communication technologies (ICTs) to be powerful tools for enhancing citizen engagement in public policy-making. Despite the limited experience to date, some initial lessons for online citizen engagement in policy-making are emerging: ...

  • Using Information and Communication Technologies to Enhance Citizen Engagement in the Policy Process

    This report considers how, and to what extent, ICTs are being used to facilitate the provision of information and to support consultation and active participation of citizens to enable better policy-making. Numerous case studies from OECD member countries present specific government applications. These describe not only successes but also, importantly, the issues and constraints. Increasing engagement should, on the one hand, enable better policy but, on the other hand, it will increase the resources and time needed to construct policy. The report highlights 5 main challenges for e-engagement, those of: scale; building capacity and active citizenship; ensuring coherence; evaluating e-engagement; and ensuring commitment. Given the expanding knowledge base of e-engagement practice and the emergence of ...

  • The Future of the Internet and Democracy Beyond Metaphors, Towards Policy

    This paper argues that much analysis of the relationship between the Internet and democracy has been obscured by the use of metaphors. The paper seeks to root e-democracy within the context of changing democratic culture and procedures. A model of information-flows for e-democracy is outlined. A number of policy objectives are set out, including the creation of trusted online spaces for democracy; integration of e-democracy into constitutionally recognised channels; the cultivation of meaningful interactivity between representatives and represented; the recruitment of traditionally excluded voices to online public debate, ..

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