OECD e-Government Studies: Norway 2005
This review is the first study that undertakes an in-depth analysis of e-government in Norway from a whole-of-government perspective. It looks at the progress to date and the remaining challenges the Norwegian government faces in implementing e-government and provides a detailed analysis of the e-government policy cycle, focusing on the role of the central state as a policy actor. The report also provides proposals for action to improve the delivery of electronic services to citizens, to understand public demand for online services and participation in government, to develop frameworks for monitoring and evaluation of e-government, to respond to agencies’ demands for more central guidance, and to improve co-ordination.
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Case Study 2. From Portal Project to Agency
Norway.no
Norway.no was established in 2005 as a public agency and is known in the country for its management of the Norwegian public sector portal (www.norge.no). Before this, the agency had been developed as a project under the jurisdiction of the former Ministry of Labour and Government Administration (MLGA) and run by the County Governor’s office in Sogn and Fjordane. The case of Norway.no illustrates the process of development of an important Norwegian e-government project (i.e. the establishment of a portal) and the challenges inherent in its reorganisation and institutionalisation in the form of a public agency.
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