RT Book, Whole A1 OECD T1 OECD e-Government Studies: Mexico 2005 JF OECD e-Government Studies YR 2005 FD Aug 25 AB This review is the first study that undertakes an in-depth analysis of e-government in Mexico from a whole-of-government perspective.  Mexico completed the initial phase of setting up and delivering e-government services successfully, but the continuing public demands to improve government have made the country realise the importance of refocusing the strategy to find a way of making e-government improve the overall quality of government. This report analyses and assesses these challenges and provides a set of proposals for action to deal with the most actual and pressing questions of e-government in Mexico.  It systematically looks at the structure and context for e-government, the case for e-government, external barriers to e-government, planning and leadership, organisational change, collaboration fostered by e-government, making government more customer-focused through e-government, and monitoring and evaluation.  This book includes case studies, a statistical annex, and a bibliography. PB Organisation for Economic Co-operation and Development SN 9789264010710 DO 10.1787/9789264010727-en UL http://www.oecd-ilibrary.org/;jsessionid=10003skcufp77.x-oecd-live-02content/book/9789264010727-en