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  • 13 Jun 2012
  • OECD
  • Pages: 152
This report presents the results of the assessment of the organisation of the central government of Australia. The study looks at reforms that are aimed at improving the quality of services (more value) and efficiency (less money) in central government. Starting with facts and quantitative benchmarks on the Australian central government, the study reviews recent reforms in Australia, and makes recommendations in ten selected areas. The study concludes with a survey of the effects on the quality of services and the potential savings.
  • 22 Dec 2011
  • OECD
  • Pages: 152
This report presents the results of an assessment of the organisation of the central government of Denmark. The study looks at reforms that are aimed at improving the quality of services (more value) and efficiency (less money) in central government. Starting with facts and quantitative benchmarks on the Danish central government, the study reviews recent reforms in Denmark, and makes recommendations in ten selected areas. The study concludes with a survey of the effects on the quality of services and the potential savings.
  • 12 Jul 2013
  • OECD
  • Pages: 172

This report presents the results of the assessment of the organisation of the central government of Norway. The study looks at reforms that are aimed at improving the quality of services (more value) and efficiency (less money) in central government. Starting with facts and quantitative benchmarks on the Norwegian central government, the study reviews recent reforms in Norway, and makes recommendations in ten selected areas. The study concludes with a survey of the effects on the quality of services and the potential savings.

  • 30 Apr 2013
  • OECD
  • Pages: 136
This report presents the results of the assessment of the organisation of the central government of Sweden. The study looks at reforms that are aimed at improving the quality of services (more value) and efficiency (less money) in central government. Starting with facts and quantitative benchmarks on the Swedish central government, the study reviews recent reforms in Sweden, and makes recommendations in ten selected areas. The study concludes with a survey of the effects on the quality of services and the potential savings.
  • 07 Mar 2011
  • OECD
  • Pages: 108

Public administration has entered a new age. In the 1980s, “less” government was the prevailing idea; in the 1990s and early 21st century, “New Public Management” was the dominant theme. Today, public administration is moving in new directions. Reforms are focusing on the quality of services for citizens and businesses and on the efficiency of administration (the “back office” of government). The OECD is studying these new trends in a multi-annual, cross-country project called “Value for Money in Government”.

This publication focuses on the Netherlands and provides an overview of previous Dutch reforms and recommendations for further reforms in view of the need to get better value for money from government.

  • 04 Sept 2021
  • OECD
  • Pages: 100

Las ventanillas únicas han surgido como una forma de que los gobiernos presten mejores servicios y mejoren la prestación de servicios a los ciudadanos y las empresas. Los Principios de buenas prácticas de política regulatoria de la OCDE: Ventanillas únicas para los ciudadanos y las empresas ofrecen un conjunto de consideraciones prácticas para el diseño, el funcionamiento y la revisión de las ventanillas únicas. Los Principios se basan en una serie de casos de estudio y abarcan una amplia gama de herramientas y acuerdos institucionales para ayudar a los gobiernos a mejorar sus ventanillas únicas. Este informe forma parte de una serie de "principios de buenas prácticas" elaborados bajo los auspicios del Comité de Política Regulatoria de la OCDE. Al igual que otros informes de la serie, este informe amplía y desarrolla los principios destacados en la Recomendación del Consejo sobre Política y Gobernanza Regulatoria de 2012.

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