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Assessing the Impact of Digital Government in Colombia

Towards a new methodology

image of Assessing the Impact of Digital Government in Colombia

This review analyses the monitoring and evaluation system of Colombia's Online Government Strategy and provides recommendations for developing an impact assessment methodology for digital government. It looks at the background, evolution and current status of the Strategy, and draws insights from the first implementation of a transitional methodology. The findings will help Colombia build the tools and capacities needed to effectively and sustainably implement its digital government strategy.

English Also available in: Spanish

Towards a sustainable impact assessment methodology for digital government in Colombia

This chapter evaluates the transitional impact assessment methodology for the Online Government Strategy and its first implementation by considering its statistical quality, the organisational environment and the extent to which it is geared towards digital government. Consequently, it provides recommendations on how to advance towards a sustainable impact assessment methodology for digital government, complemented and supported by a business case approach for ICT projects.

English Also available in: Spanish

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