RT Book, Section
A1 OCDE
T1 Quality of Service
JF OECD Communications Outlook
YR 2003
FD mai 27
SP 191
OP 206
AB The waiting time for a new telecommunication connection is negligible in most OECD countries. In many countries these data are no longer available as most users can receive a fixed telephone connection on request, within one or two days, where there are lines in place. This chapter examines the quality of service provided by the telecommunications industry. These services include connection time, availability of payphones, network maintenance, directory assistance, and answer seizure ratios.
PB Organisation for Economic Co-operation and Development
LA Anglais
DO 10.1787/comms_outlook-2003-8-en
UL http://www.oecd-ilibrary.org/;jsessionid=6hdo1clfto4td.x-oecd-live-01content/chapter/comms_outlook-2003-8-en