Government at a Glance 2009
Government at a Glance is a new, biennial publication of the OECD providing over 30 indicators describing government performance. It compares the political and institutional frameworks of government across OECD countries, as well as government revenues, expenditures and employment. It also includes indicators describing government policies and practices in integrity, e-government and open government, and introduces several composite indexes summarising key aspects of public management practices in human resource management, budgeting and regulatory management. For each figure, the book provides a dynamic link (StatLink) which directs the user to a web page where the corresponding data are available in Excel® format.
Uptake of e-government services
For e-government to be successful and for its efficiencies to be fully realised, citizens and businesses must be willing to use e-government services on a regular basis. The maturity of those services and the internal efficiencies associated with providing them can only be realised if people use this delivery channel.
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