Higher Education Management and Policy

Discontinued
Frequency
3 times a year
ISSN: 
1726-9822 (online)
ISSN: 
1682-3451 (print)
http://dx.doi.org/10.1787/17269822
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Previously published as Higher Education Management, Higher Education Management and Policy (HEMP) is published three times each year and is edited by the OECD’s Programme on Institutional Management in Higher Education. It covers the field through articles and reports on such issues as quality assurance, human resources, funding, and internationalisation. It also is a source of information on activities and events organised by OECD’s IMHE Programme.

Also available in French
Article
 

Student Satisfaction in Higher Education

A Turkish Case You do not have access to this content

English
 
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    http://oecd.metastore.ingenta.com/content/8904021ec008.pdf
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Author(s):
Ceyhan Aldemir, Yaprak Gülcan
02 Aug 2004
Pages:
18
Bibliographic information
No.:
19,
Volume:
16,
Issue:
2
Pages:
109–122
http://dx.doi.org/10.1787/hemp-v16-art19-en

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The aim of this paper is to determine the level and the factors for university students’ satisfaction with the institutions they are attending. Firstly, the concept of satisfaction will be defi ned. Secondly, a conceptual framework to demonstrate the relationship between the factors which lie behind university student satisfaction will be presented. Thirdly, the results and implications of a survey with which the authors tried to test the presupposed relationships within the boundaries of the conceptual framework will be given and discussed. The limitations of the research are also given. The results of the research show that, at least for some Turkish university students, the quality of education, instructors, textbooks and being female and informed ...

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